Louise Taylor, Product Lead - Changing Health

“We’ve benefited immensely from UserLab’s expert knowledge and research. They engaged with over 100 users from a diverse range of backgrounds and locations using interviews, remote testing sessions, online card sorts, and pop-up research activities - resulting in the development of a clear and focused set of user needs that are now guiding the project design work.”

— Louise Taylor (Product Lead, Changing Health)

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Chris Hanage, Managing Director - Bontouch

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Taya Allen, Head of Digital - Newcastle Strategic Solutions